Shipping & Dispatch

How long will my order take to arrive?
We aim to dispatch your order within 24 hours (Monday to Friday) and get your items delivered within 3-5 working days if not sooner. While we do our very best to fulfil our delivery times, we cannot be held responsible for any delays that are beyond our control. If you haven’t received your parcel after 7 days, please contact our customer services team. 

How much is standard delivery?
All orders over £50 will be shipped for free in the UK. 
For any orders under £50 is £6.95.
Surcharges will apply to heavy items, or if ordering from the Scottish Highlands and Islands, Northern Ireland, Isle of Wight, Channel Islands, Scilly Isles and Isle of Man.

We are happy to ship internationally. Please contact us  on for a quote.

Can I change my order?
We’re unable to amend orders that have already been placed. 
I have received an incorrect item. What do I do?
In the unlikely event of this happening, please contact us immediately so we can fix the issue.

How are items packaged?
We take extra care to ensure your goods arrive is perfect condition. Parcels are wrapped in discreet and secure packaging.